Frequently Asked Questions
Everything you need to know about shopping with Harry Brown.
How do I determine the right size for my suit?
We recommend referring to our comprehensive Size Guide, which includes detailed measurements for chest, waist, and sleeve lengths. If you are between sizes, we generally suggest sizing up for a more comfortable fit that can be tailored.
What is your return policy for online orders?
We offer a 28-day return window from the date of delivery. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.
Do you offer international shipping?
Yes, Harry Brown ships to various countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How should I care for my Harry Brown garments?
To maintain the quality and structure of our tailoring, we recommend professional dry cleaning only. For shirts and casual wear, please follow the specific care instructions located on the internal garment label.
Can I track the status of my delivery?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your package.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.